Last updated on: April 04, 2018
Welcome to Droomhistory.com. Droom History is a platform that provides users with the overall information about a vehicle's history. Through Droom History, the users can check the history of any car, bike or scooter by generating the vehicle history report. The report generated by Droom History helps you check any car's, bike's or scooter's history online.
The website is owned and operated by Droom Technology Private Limited, a company incorporated under the Companies Act, 2013 with its registered office at 90/31B, First Floor, Malviya Nagar, New Delhi 100017, New Delhi, India (hereinafter referred to as "Droom").
The term “We”/ “Us” / “Our” used in this document refer to Droom and "You" / "Your" / "Yourself" refer to the Users, who visit or access or use or avail any service (collectively “usage”).
1. COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION AND OTHER INFORMATION
In general, You can browse the Website without telling Us who You are or revealing any personal information about Yourself. Once You give Us Your personal information, You are not anonymous to Us. Where possible, We indicate which fields are mandatory/ required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about You based upon Your behaviour on Our Website. We use this information to do internal research on Our Users' demographics, interests, and behaviour to better understand, protect and serve Our Users. This information is compiled and analysed on an aggregated basis. This information may include, but is not limited to, the URL that You just came from (whether this URL is on Our Website or not), which URL You next go to (whether this URL is on Our Website or not), Your computer browser information, and Your IP address.
By using the Website or the Services, you consent to collection, storage, and use of the personal information you provide (including any changes thereto as provided by you or your representatives, nominees, assigns) for any of the services that we offer. Users of the Website agree and acknowledge that they are being made fully aware by the Website / Droom about the manner and the purposes for which, the information so shared /disclosed by them will be used.
A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. The acceptance of cookies is not a requirement for visiting the Website. However, We would like to point out that some functionality on the Website is only possible with the activation of cookies. Cookies are tiny text files which identify Your computer to Our server as a unique User when You visit certain pages on the Website and they are stored by Your Internet browser on Your computer's hard drive. Usually, cookies contain two pieces of information: a site name and a unique User ID. Cookies cannot be used alone to identify You, although they may be used to identify Your IP address. We use data collection devices such as "cookies" on certain pages of the Website to help analyse Our web page flow, measure promotional effectiveness, and promote trust and safety.
If You choose to post messages on Our message boards, chat rooms or other message areas or leave feedback, We will collect that information You provide to Us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. Further, we may share the feedback or User requirements through a lead generation form which we may share with third parties or the Company’s internal team.
If You send Us personal correspondence, such as emails or letters, or if other Users or third parties send Us correspondence about Your activities or postings on the Website, We may collect such information into a file specific to You. We collect personally identifiable information (email address, name, phone number, etc.) from You when You set up a free account with Us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use Your contact information to send You correspondence based on Your interests.
By sharing / posting such personally identifiable information on the Website, you hereby unconditionally and without any riders, agree and acknowledge that Droom may store and at time, if required, share the personal information so provided by You with other Users for the purposes of providing the Services on this Website.
We will only keep Your information for as long as We are either required to by law or as is relevant for the purposes for which it was collected.
2. USE OF DEMOGRAPHIC / PROFILE DATA / YOUR INFORMATION
In Our efforts to continually improve Our product and service offerings, We collect and analyse demographic and profile data about Our Users' activity on Our Website.
We identify and use Your IP address to help diagnose problems with Our server, and to administer Our Website. Your IP address is also used to help identify You and to gather broad demographic information.
We may occasionally ask You to complete optional online surveys. These surveys may ask You for contact information and demographic information (like zip code, age, or income level). We use this data to tailor Your experience at Our Website, providing You with content that We think You might be interested in and to display content according to Your preferences.
3. SHARING OF PERSONAL INFORMATION
We may share personal information with Our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that You request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to You as a result of such sharing unless You explicitly opt-in.
Access to personal information will also be given to those persons authorized by Droom and third parties engaged by Droom for administrative activities. We further clarify that by using our Website and / or Services available on the Website, We may utilize/disclose the details shared by Our users, without prejudice to any of their rights, for commercial or non-commercial purpose which we in our sole discretion consider necessary for Our business purposes or otherwise. While We ensure to the best of our capability that such third parties also hold your information in strictest confidence, We do not have 100% control over them and, therefore, We cannot guarantee complete privacy.
Further, the comments and photographs of Our Users may be publicized as testimonials for promotion of the Website and/ or the Services.
4. PERSONALISED SERVICES
From time to time We may add or enhance services available on the Website. To the extent these services are provided, and used by You, We will use the information You provide to facilitate the service requested. For example, if You email Us with a question, We will use Your email address, name, nature of the question, etc. to respond to Your question. We may also store such information to assist Us in making the site the better and easier to use.
5. COMPLIANCE WITH LAW
6. LINKS TO OTHER SITES
7. SECURITY PRECAUTIONS
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under Our control. Whenever You change or access Your account information, We offer the use of a secure server. Once Your information is in Our possession We adhere to strict security guidelines, protecting it against unauthorized access.
If You want to remove Your contact information from all Website lists and newsletters, please mail us at email@example.com
9. ADVERTISEMENTS ON THE WEBSITE
We use third-party advertising companies to serve ads when You visit Our Website. These companies may use information (not including Your name, address, email address, or telephone number) about Your visits to this and other websites in order to provide advertisements about goods and services of interest to You.
10. YOUR CONSENT
11. GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, in case you have any grievances about the use of this Website / any of the policies for use / availing the services on the Website, you may contact the grievance officer appointed by us. The name and contact details of the Grievance Officer are provided below:
Grievance Redressal Officer:
Droom Technology (P) Limited
40A/5, Chandan Nagar, Sector 15 - Part II,
Gurgaon - 122001, Haryana -India.
Time: Mon to Sat (10:00 to 19:00)